Frequently asked questions
What time is check-in and check-out?
Check-in is from 3PM until 9PM. Check-in after 9PM is no problem, we will send you a digital guest key. Check-out is until 10:30AM.
Can check-in earlier?
You are always welcome to come by to store your luggage of park your car (please note that our reception is closed between 12-1PM). We cannot guarantee that your room will be ready before 15:00.
Can I store my luggage before check-in or after I’ve checked out?
Yes we have a luggage storage for your convience.
Where can I check-in?
The check-in takes place at the reception, Paradijsweg 2 2042 GC in Zandvoort.
How do I get to the hotel?
You can reach us by car, train or bus from Haarlem or Amsterdam station.
How much is the city tax?
The city tax is € 3,50 per person per night.
How much does it costs if I cancel my booking?
It depends whether you have a non-refundable or flexible reservation. A flexible reservation can be modified or cancelled up to 48 hours before the booked arrival date. A non-refundable reservation can not be cancelled free of charge, we have the right to charge 100% of the amount.
Which payment types do you accept?
We accept Maestro, Vpay, VISA and Mastercard payments.
Is smoking allowed?
Our hotel is 100% smoke free. Outside or on your (private) balcony smoking is allowed.
Do you have wifi in the hotel?
Yes, free wifi is available. The code you will receive with the check-in.
Can I bring my dog?
Yes, pets are allowed. Maximum 1 pet per room, and not allowed in our small twin rooms. And extra charge of € 19,50 per pet is additional.
